Digital-Engagement EXAM PREPARATION

Prepare Smarter for the Digital-Engagement Exam

Build your exam confidence with flexible preparation resources designed around the latest Digital-Engagement exam objectives. Practice at your own pace using PDF questions, online exam simulations, or desktop practice software.

Question #1 (Topic: demo questions)

What is the name of the Salesforce tool that allows companies to manage social media interactions, including Facebook, from a single platform?

Salesforce Marketing Cloud

Salesforce Service Cloud

Salesforce Social Studio

Salesforce Community Cloud

Correct Answer: C

Question #2 (Topic: demo questions)

Prepare Smarter for the Digital-Engagement Exam

What is the name of the Salesforce tool that allows companies to manage social media interactions, including Facebook, from a single platform?

Salesforce Marketing Cloud

Salesforce Service Cloud

Salesforce Social Studio

Salesforce Community Cloud

Correct Answer: C

What is the name of the Salesforce feature that enables companies to create and publish knowledge articles for customers?

Salesforce CMS

Knowledge Base

Service Cloud Portal for Customers

Service Cloud Knowledge

Correct Answer: B